Terms & Conditions
Terms of use
Last updated 30 September 2026
Sensei is operated by Sensei ("Sensei", "we", "us"). By creating an account, browsing, or placing an order on Sensei you agree to these terms. If you do not agree, please do not use the site.
What Sensei is
Sensei is a marketplace where independent designers and clothing brands list T-shirts and customers buy them. Products are made and shipped by the brand or designer who lists them. Sensei reviews every listing before it goes live, runs the storefront, and collects payment on the seller's behalf.
Your account
You must give accurate details when you sign up and keep your password private. You are responsible for everything done through your account.
We may suspend or close an account that breaks these terms, attempts fraud, or misuses the site.
Orders and prices
All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise. An order is confirmed only once payment is successfully received.
We may decline or cancel an order if a product is listed at a clearly wrong price, is out of stock, or the order appears fraudulent. If we do, any amount paid is refunded in full.
Payments
Payments are processed securely by PayU. Sensei never sees or stores your card or bank details.
Cancellations and refunds
All sales are final. See our Refund & Cancellation Policy for the exceptions.
Shipping
See our Shipping & Delivery Policy.
Designers and brands
By submitting a design you confirm that you own it or have the right to sell it, and that it does not infringe anyone else's rights. You give Sensei permission to show your design, name and images on the site and in promotion of your products.
Sellers are paid their agreed share of each sale after the order is marked delivered, as shown in their Senpai workspace.
Acceptable use
Do not upload unlawful, hateful, or infringing content, attempt to access other people's accounts or data, or interfere with how the site works.
Intellectual property
Designs belong to the designers who created them. The Sensei name, logo and site design belong to Sensei. Nothing on the site may be copied or reused without permission.
Liability
Sensei is provided "as is". To the extent the law allows, our total liability for any claim relating to an order is limited to the amount you paid for that order.
Changes to these terms
We may update these terms from time to time. The date at the top of this page shows when they last changed.
Governing law
These terms are governed by the laws of India. Any dispute is subject to the exclusive jurisdiction of the courts of Kodungallur.
Contact
Questions about these terms? Contact us.
